Our Staff

Zoey Bergstrom
(she/her)
Zoey joined One Family in July 2018. In her role, Zoey works closely with the Director of Development and Communications to support One Family’s fundraising, outreach, and communications initiatives. Before coming to One Family, Zoey taught high school physics in Boston Public Schools, and worked in direct-service with college access nonprofits. Zoey holds an Ed.M. from UMass Boston, and a bachelor's degree in astrophysics & physics from Harvard.
Development & Communications Manager

Tanezsha Bostic
(she/her)
Tanezsha joined One Family in March 2022 as a Coach. In this role, Tanezsha works in the Credential to Career program (C2C), helping parents create career goals and achievable plans that will lead them to financial stability. Tanezsha received her bachelor’s in criminal justice with a minor in business administration from UMass Lowell, and received a master’s certificate in business management from Suffolk University. Before joining the team, Tanezsha worked at various nonprofits serving diverse and low-income families seeking economic stabilization, job placement, and home stabilization, along with working in college admissions for 4 years.
Coach

Luis Cruz
(he/him)
Luis joined One Family in May 2023 as the Data & Reporting Manager. In his role, Luis is responsible for managing and integrating all data technology, providing program analysis, as well as managing data generation and reports. Prior to joining One Family, Luis worked with nonprofits in Orange County, California to help communities disproportionately impacted by COVID-19 and housing instability through the development and redesigning of internal databases, data analysis, and regular reporting. Luis graduated from California State Polytechnic University with a degree in Psychology.
lcruz@onefamilyinc.org
Data & Reporting Manager

Erika Del Rosario
(she/her)
Erika joined One Family in November 2021 as a Senior Coach in the Credential to Career program (C2C). Prior to joining the team, she worked in college affordability, youth and adult program development, events fundraising and family engagement for student success with nonprofits and school districts in Greater Boston and MA gateway cities. In her role, Erika helps participants create career goals and actionable plans that will lead them and their families to financial stability. Erika holds a bachelor’s degree in arts administration and entrepreneurship from Simmons University and is currently pursuing a masters in social work from Simmons University.
Senior Coach

Kathy Ertilien
Kathy became a part of the One Family team in June 2022 as a Coach in the Family Self-Sufficiency (FSS) program. Prior to joining One Family, Kathy gained a wide range of professional experience from her roles as an assistant camp director, pharmacy technician, and customer service representative. Kathy is excited to apply the skills she gained over the years to working with her clients. Kathy earned her bachelor’s in English at Worcester State University and is currently pursuing a master’s in social work from the University of Kentucky.
kertilien@onefamilyinc.org
Coach

Hibo Hussein
(she/her)
Hibo joined One Family in June 2022. As a Coaching Manager in the Family Self-Sufficiency Program, Hibo works with the Deputy Director to manage the program and support the coaches, and coaches a small caseload of program participants as well. Prior to working with One Family, Hibo worked internationally in K-12 schools, universities, colleges, government institutions, and non-profit organizations in Canada, England, Malaysia, Saudi Arabia and the UAE. She also has experience in management, administration, counseling, teacher training and teaching. Hibo holds a B.S. in human biology and sociology from the University of Toronto.
hhussein@onefamilyinc.org
Coaching Manager

Shazia M. Khan
(she/her)
Shazia joined One Family in August 2019. In her role, Shazia works closely with the Executive Director to provide essential executive and operational support across the organization. Before taking on this role, Shazia was a One Family Scholar. She has worked with the Cambridge Public Schools and the City of Cambridge’s Center for Families for five years. Shazia also brings 16 years of work experience with the United Nations in Pakistan, and is currently on the Board of Refugee Immigration Ministry. Shazia received a B.A. in liberal arts from Lesley University in 2019, and an Executive M.B.A. in project management from Preston University Islamabad in 2003.
Programs Coordinator

Brad Kramer
(he/him)
Brad joined One Family in June 2018. In this role, he directs One Family’s policy and advocacy efforts to prevent family homelessness in Massachusetts. Brad is responsible for making the voices of homeless and at-risk parents and children heard throughout the state and for raising awareness among policymakers of the direct services provided by One Family. Prior to One Family, Brad worked as an attorney and policy advocate at state agencies and nonprofits serving vulnerable populations, and as a consultant providing legal and policy guidance to clients.
Director of Public Policy

Shira Lewin
(she/her)
Shira joined One Family in September 2019. In her role, she manages fundraising, communications, and outreach work. Prior to One Family, Shira worked in fundraising at independent schools in Greater Boston and for the Anti-Defamation League of New England. Shira earned her bachelor’s degree in religious studies from Hobart and William Smith Colleges, a master of arts degree in Jewish studies from the Jewish Theological Seminary, and a master of science in social work from Columbia University.
Director of Development and Communications

Emily MacMillan
(she/her)
Emily joined One Family in July 2020 as a coach in the Credential to Career program (C2C). Prior to joining the team, she worked in workforce development, education, and program management with nonprofit organizations serving youth in the Boston area. She started her career as a public high school teacher in St. Louis and also worked in Boston Public Schools. As a coach, Emily works with participants to help them create career goals and actionable plans that will lead them and their families to financial stability. Emily holds a bachelor’s degree in political science from Syracuse University and a master’s degree in sociology from Boston College.
Senior Coach
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Sofia Martinez
(she/her)
Sofia joined One Family in May 2023 as Coaching Manager for the One Family Scholars and Credential to Career Coaching programs. Prior to working for One Family, Sofia worked in higher education with a focus on mentorship with BIPOC nursing students. Sofia has also worked for community health non-profits as part of the clinical team and community health education team, with a focus was on women’s health in medically under-served communities. Sofia is passionate about advocacy, education, and mental health, particularly in under-served communities. She holds a B.S. in Psychology from Radford University and an M.S.
in Health Communication from Boston University.
Coaching Manager

Bithja Meus
Bithja joined One Family in March 2022 as a Coach in the Credential to Career program (C2C). Prior to working at One Family, Bithja worked as an elementary school teaching assistant in East Providence and at various youth organizations on social, emotional, and mental health and wellness curriculum. She graduated from Rhode Island College with a degree in youth development.
Coach

Amanda Meyer
(she/her)
Amanda joined One Family in August 2022 as a Senior Coach in the One Family Scholars program. Prior to joining the team, she worked in higher education for over ten years retaining and advising students in majors, academics and careers. Amanda is excited to apply the skills used in her previous field to support One Family participants and team. Amanda holds bachelor’s degrees in sociology and psychology from Keene State College and a M.Ed. in psychology from Springfield College.
Senior Coach

Carolyn Miller
(she/her)
Carolyn joined One Family in January 2023 as Director of Finance. Carolyn has worked as a CPA at a national public accounting firm, held leadership positions on the finance team of a S&P 500 company, and most recently was the Director of Finance for a nonprofit serving people experiencing homelessness in the Merrimack Valley. Carolyn has been an active volunteer in her town’s schools, including serving as an elected member of the school committee for several years and on the Board of a local scholarship foundation. Carolyn holds a B.A. in economics and accounting from the College of the Holy Cross.
Director of Finance

Matthew Miller
(he/him)
Matthew joined One Family in June 2012. As Deputy Director he partners with the Executive Director to identify and develop new opportunities for One Family to increase our impact and engagement across Massachusetts. Prior to joining One Family, Matthew worked with parents through a variety of organizations including the Institute for Responsive Education, the Boston Parent Organizing Network, and the Family Support Program at the Tobin K-8 School in Roxbury. Matthew has a B.A. in English and education from Northeastern University and an Ed.M. from Harvard Graduate School of Education.
Deputy Director

Elaine Minnehan
Elaine joined One Family in June 2022 as a coach in the Family Self-Sufficiency (FSS) Program. Elaine is a proud mother of 3 amazing young adult children and a former One Family Scholar. She graduated from Worcester State University with a bachelor's in Science/Public Health. Elaine can't speak enough about the work that One Family does to support its program participants and also making a difference in public policies. She is so excited to start this next journey, and looks forward to helping others achieve their goals.
Coach

Valerie Paric
(she/her)
Valerie joined One Family in 2006, and became Executive Director in 2012 after transitioning from her prior positions as Director of Program Development and Director of the One Family Scholars Program. Valerie received a B.A. in political science from Indiana University Bloomington. She also completed Boston University’s Nonprofit Management and Leadership program and is a member of LeadBoston. Prior to joining One Family, Valerie led human resources and recruiting efforts in the consulting sector for a decade.
Executive Director

Dominique Santistevan
(she/her)
Dominique Joined One Family in October 2021. In her role, Dominique works closely with the Senior Coach to support One Family Scholars as they navigate their academic programs and strive towards their educational goals. Before coming to One Family, Dominique interned with Boston City Councilor Andrea Campbell's office and Boston Children’s Hospital, conducting policy and resource research and organizing stakeholder meetings. Prior to this experience Dominique was a direct service provider for a number of non-profit housing and mental health organizations in her home city of Albuquerque, NM for six years. Dominique earned her B.S. in psychology from the University of New Mexico and a master's in social work from Boston University.
Coach

Mark Tienken
Mark joined One Family in June 2022 as a coach for the Family Self-Sufficiency (FSS) program. Prior to working at One Family, Mark worked as a program coordinator at Heading Home Inc in their economic mobility services department. Mark graduated from Wheelock College with a major in human development.
mtienken@onefamilyinc.org