Family Self-Sufficiency

Helping families build towards lasting financial stability.

The Family Self Sufficiency program (FSS) is a voluntary program that helps families with Section 8 vouchers increase their earnings and build assets. The program has both a financial incentive in the form of an escrow savings account, as well as a coaching component designed to help residents access services and overcome barriers on the way to achieving their goals.

One Family & Metro Housing | Boston's FSS Program


Starting in July 2022, One Family is partnering with Metro Housing | Boston to deliver self-sufficiency coaching to households in their Family Self-Sufficiency (FSS) program. All FSS participants will work with a One Family Coach who will support their education, career, and personal finance goals.

If you would like to learn more about enrolling in the FSS program, please email


If you are a current FSS participant through Metro Housing Boston, please see below for some information about what the transition will look like:


  • Nothing is changing about your FSS escrow account, time left in the program, or your enrollment in FSS. Please see the list of frequently asked questions below for more details. 

  • You will no longer be working with your Compass Financial Coach after August 31, 2022. Compass may still provide support to clients graduating through the end of 2022, but all other clients will be transitioned to their Coach at One Family as of September 1, 2022. If you have questions about this transition, please contact Marie Joseph, Program Manager, Federal Special Programs at or (617) 925-0133.

For more information on the FSS program in general, please watch this video from our partners at Compass Working Capital:

Frequently Asked Questions


Q: How does this transition affect my participation in the FSS Program?

A: Nothing will change with your FSS escrow account, the amount of time you have left in the program, or your enrollment in FSS. The only thing that will change is that you will now work with a coach from One Family rather than a Compass coach.


Q: When does this transition happen?

A: You will continue to work with your Compass coach through August 31, 2022. After that, you will work with your coach from One Family. In the meantime, your new coach from One Family will reach out with an introduction and set up a time to connect with you. 


Q: Who is One Family and what do they do?

A: One Family is a Boston-based nonprofit that works to prevent family homelessness and break the cycle of poverty across Massachusetts. Their programs help parents with low incomes identify and pursue education and career goals so that they can increase their incomes and achieve long-term financial and housing security. Please explore this website to learn more about our other programs!


Q: Where can I learn more?

A: We invite you to join us for a virtual “open house” where we will introduce the One Family team, talk about the transition, and answer any questions you may have. The open houses will be held on: 

  • Tuesday, July 19, 2022 at 9:00 am, 

  • Thursday, July 28, 2022 at noon, or

  • Wednesday, August 3, 2022 at 7:30 pm.


To RSVP to one of these events, email


Q: I have a current interim withdrawal or graduation request in process. How does this transition affect that?

A: Nothing will change regarding those requests.


Q: I have more questions. Who should I reach out to?

A: For questions about the FSS program you can reach out to Marie Joseph at Metro Housing|Boston at or (617) 925-0133.

For questions about Compass coaching services you can reach out to Dioneris Medrano, Program Manager at or 617-595-4905.

For questions about One Family’s coaching services you can reach out to One Family's FSS team at

Meet the FSS Coaches