Verizon waives late fees
Verizon will not charge you a late fee or terminate your service during this difficult period if you are experiencing hardship because of COVID-19 and cannot pay your bill in full. This policy is currently in effect through May 13, 2020. To qualify, you must let us know that you are experiencing hardship by completing a short form (see link below). Once you have submitted your hardship form, your account will be protected from late fees and service termination through May 13, 2020. There's no need to contact us to confirm receipt of your form, your account will be updated accordingly. Note: If you are currently registered for Auto Pay and want to temporarily pause this feature, you can do so by managing your Autopay settings.